FAQ
 

We recommend Master Care Insurance because it was designed by the best jewellers in Australia for their customers to ensure that their jewellery experience is as positive as possible.

  • It offers global cover which means your jewellery is covered at all times, anywhere in the world for accidental loss or theft and accidental damage.
  • Should you have a claim (subject to approval by the appointed assessor) you will be able to have your precious piece replaced by the jeweller who made it for you, or you may even opt for a cash settlement.
  • The sum you are insured for is the same sum as that paid for your piece of jewellery, this is always the case. No discounting on your replace piece.
  • There is no excess on the policy for the first 12 months and should you decide to reinsure with the Master Care policy at the expiry of the first years cover, there will continue to be no excess payable.

We include free with all wedding rings & engagement rings, the first year of insurance with the Diamond Guild of Australia Master Care Insurance because we want to give you a good start with insurance specialised for jewellery to save you some of the bad experiences our other customers have suffered.

For more details please see Master Care Insurance.

Our Stores

Holland Park Store

988 Logan Rd
Holland Park, QLD 4121
(07) 3847 9933
MOB: 0457 906 887

Brisbane City Store

Brisbane Arcade, Queen St Mall
160 Queen St or 117 Adelaide St
Brisbane QLD 4000
PH: 0426 856 956

Cleveland Store

48 Bloomfield St
Cleveland, QLD 4163
(07) 3821 6900
MOB: 0477 089 613

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