At Stephen Dibb Jewellery, we proudly stand by our craftsmanship and the quality of our jewellery.
That’s why every custom design comes with three unique guarantees:
1. 100% Satisfaction Guarantee
Be adventurous with your design choices! If you are not completely delighted with your piece, simply return it to us within 30 days of purchase. We will work towards a solution or provide you with a full refund. Your satisfaction is our priority.
2. Lifetime Workmanship Guarantee & After Care
Relax and wear your jewellery with confidence! For Stephen Dibb Jewellery originals, if a stone supplied by Stephen Dibb Jewellery ever falls out, we will replace it, provided you have been coming in for your yearly checks. This warranty does not cover impact damage or normal wear and tear. Please note that this warranty only applies to stones provided by Stephen Dibb Jewellery.
As part of this guarantee, we include a free yearly clean, check, and polish through our After Care Program, ensuring your piece remains in excellent condition.
3. “Best Price First Up!” Guarantee
We respect your time and intelligence by offering the correct price upfront. There’s no game-playing or fake discounting—just honest pricing and integrity.
