Locate your closest store
Get Directions
This is what people say about our stores
Based on 86 reviews
The team at Stephen Dibb Cleveland were the nicest people to work with. Lee did an amazing job designing and creating the beautiful pieces and Paula was always there to answer any questions we had. Will be going back to them in the future 🙂
Georgia Godwin
04:27 02 Dec 21
We can't thank you enough - from the beginning of the process in looking at designs to the magnificent finished product Stephen and his team were flawless in every respect. Designing the engagement ring was in itself an enjoyable process made so much easier with this level of expertise.We were impressed as to how, at each step Stephen was able to consider our input whilst adding his own flair to the finishing touches.The final product was exquisite and significantly exceeded our expectations ( even though they were already pretty high) Cant recommend Stephen and his team highly enough!
Lana Groves
13:00 14 Oct 21
Margaret Bina
02:51 04 Sep 21
Massive fan of Stephen Dibb's professionalism & craftmanship!He awalys exceeds our expectations and we are super happy with my second ring stunningly crafted by Stephen Dibb!Its more like an exquisite art rather than just a ring.You won't be able to go to any other jeweller once you have expereince with Stephen 🤣🤣Its true tho🤣🤣🤣
Seurki Cameron
05:25 02 Sep 21
Wow! My ring is everything I imagined in my mind, yet is beyond anything I could have imagined. Thank you for bringing the design idea in my head to a beautiful piece of art on my hand. From meeting Grace in the Brisbane Arcade store, followed by multiple design consultations with the award winning jeweller Stephen Dibb himself, to meeting the talented artisans who created my stunning ring - the whole process was amazing. Exceptional quality craftsmanship, exceptional customer service, exceptional experience.
Kerrilee Lovaszy
20:10 19 Aug 21
Huge thank you to the Stephen Dibb team for their work redesigning my ring! It is absolutely stunning, I love it! The process was very easy! Special thanks to Chenae and Brendan for their beautiful work!
Erica Young
05:42 17 Aug 21
Highly recommended, I had a few older style diamond rings that Stephen used to redesign three beautiful diamond rings. I was so happy with the designs. I received very personalised and great service. Other members of our family have also had rings designed by Stephen and were very happy with the results. I highly recommend Stephen and staff.
Dawn Hull
07:50 22 Jul 21
Stephen Dibb designed my husbands wedding band and also my wedding band. He was so lovely and helpful, a pleasure to be around. Both rings are amazing, beautiful and everything we could of hoped for. Thank you
Melissa Meyers
09:28 19 Jul 21
I recently had a eternity ring designed around my existing rings for our 30th wedding anniversary. I am very happy with the end result/design & communication through that particular process. I also had several other rings cleaned & they were returned gleaming ! Two beautiful sets of earnings caught my eye whilst in the store as well. Just had to buy them as well. 100% satisfaction all the way. ThankU 😊
Liza Martinez
08:24 19 Jul 21
An amazing result and unforgettable contribution for our 30th Wedding Anniversary. When we conceptualized an idea for a 30th Wedding Anniversary / Eternity ring, we approached Stephen Dibbs Jewellery and we were introduced us to Leigh. Leigh was amazing in showing us that our concept could become reality and gave us a vision of what was possible. We left it with him and viola! We are truly grateful that the finished product is more than we expected. Great service and great workmanship and quality.
Darren Newbegin
00:23 05 May 21
Very professional and I am absolutely thrilled with the quality and stunning design of my ring!!!
Cara Lourens
10:00 02 May 21
After unsuccessfully spending weeks roaming around various major jewellery outlets in search of a “different” dress ring, I finally decided to try Stephen Dibb in Cleveland. The online site displayed a number of interesting styles, and my visit to the Cleveland shop was enlightening. I was immediately captivated by the beautiful displays instore and was impressed with the welcome I received and the expertise of the staff. I fell in love with a Seven Princesses ring in white gold. The seven gems encased in the ring include ruby, sapphire, emerald, and other gemstones, which sparkle beautifully in both natural and artificial light. I am happy to recommend Stephen Dibb Jewellers to anyone looking for a unique ring with a special difference. Their prices are very reasonable, and I was also impressed to discover they give a lifetime gemstone replacement guarantee, and lifetime complimentary cleaning and repolishing of the white gold band on my beautiful ring. Extraordinary service, extraordinary people, extraordinary creations. I’m so pleased I discovered this amazing business so close to home. If it was possible, I would like to give them 10 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Merylin Wilmott
10:07 27 Apr 21
I highly recommend using Stephen Dibb Jewellery for any service but particularly remodelling old jewellery. I knew of Stephen Dibb over the years through a close friend's beautiful jewellery. I finally took two rings in - a pink sapphire dress ring and a diamond eternity ring. I met with Stephen and explained the type of design I liked and showed him photos. He started sketching ideas whilst we chatted and came up with the exact design (actually better) I had in mind using all the stones from my old rings. I picked my ring up just before Christmas and couldn't have been happier. It was more than I had hoped for. Thanks again Stephen!
Jill Halil
00:59 22 Apr 21
Great to deal with high quality workmanship and some good ideas to create your special piece
Jamie Debono
06:05 06 Apr 21
We left our wedding ring shopping until last minute and were very lucky to walk into Stephen Dibb Jewellery in the Brisbane arcade.Stephen was friendly and knowledgeable without being pushy, he has good intuition and was able to show us a great selection of rings. We both found perfect wedding bands that we couldn't be happier with. Stephen was able to prepare them quickly and restored my engagement ring in time for the big day. Thanks very much to Stephen and his team!
Kate Newman
22:23 14 Mar 21
I had an absolutely fantastic experience with Stephen Dibb Jewellery and can't speak highly enough of it. I was greeted by a lovely lady, Grace, who made the entire process from start to finish very comfortable, answering all my questions and assisting me with finding the perfect ring. I hadn't been sure if I'd be able to find exactly what I wanted within my budget, until she talked me through all my options and found something that I couldn't be happier with!! I highly recommend this store, they have the most beautiful, personal jewellery and I look forward to returning the next time I need something special. 🙂
will lovejoy
05:38 13 Mar 21
Looking for diamond earrings for my wife was proving very difficult until I visited Stephen Dibb Jewellery in Cleveland. They make their own jewellery there, as I browsed, two jewellers were beavering away making and fixing jewellery. The service was exceptional, a lovely man I think the owner served us and he was patient and helpful. I ended up buying the most pretty, beautiful earrings and I have an extremely grateful, sparkling wife. I would highly recommend this shop and the staff. Thank you!
Peter Houliston - Hooly
23:22 12 Mar 21
HIGHLY RECOMMEND!!I had a dress ring custom designed by Chenae and made by the team at the Holland park store. I couldn't be happier with the end result, which is a stunningly beautiful piece, I will be able to wear forever.Chenae was completely amazing throughout the entire design process and when the unexpected happened and it took longer than anticipated to complete the payments, she was understanding and accommodating.
Catriona Newell
03:59 02 Mar 21
Just wanted to share what an incredible experience I had at Stephen Dibb! A wonderful lady named Grace took care of me from the outset and was so thoughtful and kind in trying to meet my needs and preferences without imposing her own ideas. Even when the price for a custom design was far above my budget, she continued to help me and give advice based on her expertise while being extremely personable, transparent and considerate. She has a remarkable passion for helping people and influencing them in a positive way and she has clearly made this her priority, even when customers can't offer her any business. Any customer would be more than lucky to deal with her 🙂
Ivan
06:02 18 Jan 21
I have had Excellent service in the past with my jewelry.Shame they spam text me.Won't be back because as soon as they had my number I've had repeat texts Ads and they don't remove me when requested. I never gave permission to send as I find spam texts rude.Dec 2020. Said they would take me off. They lied. Another spam.
Jap Rider
10:59 12 Dec 20
the owner, the older woman is unhinged and rude
Anonymous Smith
05:14 09 Dec 20
May 2018 my lovely man proposed to me at The Matterhorn; being my second marriage I wanted something different, "Arty". Stephen Dibb, back in The Brisbane Arcade had the answer. Today i still receive compliments about the setting and design of my African Marmalade Garnet, offset with white diamonds travelling down the golden band.
Ingrid Lawton
03:34 14 Nov 20
Stephen designed the rings for our wedding last year. We really enjoyed the design process and his attention to detail. We are so happy with the final product
Caitlin Moore
07:08 29 Oct 20
Absolutely the best personalised service!We were fortunate enough to have Stephen Dibb and his team design and create an amazing ringStephen took his time in showing us several diamonds and then created a custom masterpiece!His patience and expertise was second to none, and no pressure whatsoever!My wife was so thrilled with the outcomeThe craftsmanship was exceptional which will be cherished foreverI would highly recommend Stephen Dibb jewellery in creating something special for you or your loved oneDefinitely a rarity to come across such fabulous personalised service from a team whom genuinely care about the final resultThanks team we will be back!
Paul Nieuwenhuys
05:24 29 Oct 20
I am extremely happy with my engagement ring that Leigh from Stephen Dibb in Cleveland designed for me. The ring was made by another jeweller a couple of years ago and it was a disaster. Not anything like I was promised. Leigh made a few suggestions and designed a very dainty beautiful ring. I have found the staff all very experienced, friendly and helpful. I would highly recommend this company.
Susan McClean
20:43 21 Oct 20
I’m incredibly happy with my beautiful custom-made jewellery. On my first visit, Stephen sat with me and helped organise my many ideas into a single beautiful design, which he drew on paper as we talked. He worked with me to make a design which was both exactly what I asked for and also full of his own experience of what looks good too. When I suggested each of my own ideas, he immediately worked with each idea, excited to create. This was in contrast to some other jewellers I had been to, whom were more insistent on specific designs. As a result of Stephen’s readiness to work with my ideas, my custom piece is stunning. Thankyou to Stephen, Grace and the team.
Elise Reid
02:43 21 Oct 20
I had a solid gold bangle made. It is absolutely beautiful and I would highly recommend his workmanship to anyone.Thank you very muchJanet
Janet Aldridge
00:43 15 Oct 20
I was extremely impressed with both the quality and design of a ring I commissioned Stephen Dibb Jewellers to create. The staff were professional and helpful and my finished product us beautiful and exceeded my expectations.
Mandy Miller
10:53 06 Oct 20
Thank you Stephen Dibb Jewellers for helping me out of a sticky situation.I had a very precious piece of jewellery broken with a pearl in it and they sourced the perfect match for me, not quiet right wasn’t good enough and I was very happy with the colour match.They were prompt and reasonably priced.The items in the store were very tempting and I will be telling my husband to go see the guys at Stephen Dibb’s if he wants to buy me jewellery again.Thank you again, I’m back to wearing my earrings on a daily basis.
Arlene Castle
05:35 06 Oct 20
Professional service, fitting the quality of their workmanship. If you can dream it, they will exceed your expectations.
Michael Etchell
03:59 06 Oct 20
I had a replacement set of earrings made for my wife after one of the original set was lost. The originals were bought from Stephen Dibb Jewellers and were my wife’s favourite pair. As it was a couple of years after the purchase I was delighted when a new identical set was ready in time for my wife’s birthday!
Iain Howse
21:17 05 Oct 20
Diann Dwyer
01:21 10 Sep 20
Got an engagement ring made for my partner and they made the perfect ring!
Jayden Wise
06:59 09 Sep 20
The most amazing and creative jewellers ever and their customer service is second to none! Beyond 5 stars!
Pamela Neilson
01:10 09 Sep 20
Dan Cooper
01:53 05 Jun 20
Stephen was very patient to help us inspect and choose our perfect diamond and the style of the engagement ring.We've had an amazing experience with Stephen and highly recommend his service.
Louise Chen
01:42 08 Mar 20
I had a very old, sentimental diamond ring which I had previously taken to two other jewellers in Brisbane to have some slight alterations made. Neither of those jewellers had done what I asked for, and instead, they created additional problems and left my ring looking nothing like the design I had showed them. After reading some great reviews about Stephen Dibb Jewellery, I decided to take my ring into the Holland Park store to ask whether or not it could be fixed. I met with Richelle who took the time to really listen to what I wanted, gave her honest opinion and was optimistic that she could help me. Today I went in to collect my ring and I am beyond happy with the finished product! Richelle has done a fantastic job, it is obvious that she is a perfectionist and is amazing at what she does. I’m pretty picky, especially with things that have sentimental value and mean a lot to me, and I cannot fault her work. Finally, my ring looks beautiful and exactly how I wanted it to look! I am so grateful and I will definitely go back for all of my jewellery needs in the future. The service was prompt too, and the price was fair. Thank you so much Richelle!
Emily Stewart
05:47 04 Mar 20
Pennie Anderson
01:07 22 Feb 20
Mike Honore
19:47 23 Nov 19
Thank you for making me the most beautiful custom necklace. Cannot recommend the Stephen Dibb cleveland team highly enough for their incredible customer service and craftsmanship.
l t
22:47 06 Nov 19
Got engagement ring made for my fiance Stephen drew a detailed picture of the ring and gave tips for good portion on stone sizes. He was a lot cheaper on price then the major chain stores and the ring came out perfect and she said yes!! Great service from him and his wife. Thanks so much. Diamond are forever and the ring will be in our family forever. Jess Robinson
J Rob
09:35 07 Jul 19
Excellent customer service. Beautiful custom made eternity ring. Thank you.
Kelly Wigginton
03:45 19 Jun 19
Great service, including personal follow-up. Loved the design and final product.
Jennie Wong
05:40 17 Jun 19
Amazing service, amazing product, amazing experience. Thank you Stephen and the Team for making this time in our lives even more special! Would recommend to absolutely everyone.
Tara Brennan
00:56 12 Jun 19
Excellent service, highly recommend. Very happy with my engagement ring resize. Thank-you!
Ivy Tan
04:25 20 Mar 19
We luckily happened to enter his shop without any expectation or knowing much about engagement ring. Stephen was very attentive and took a time with us from the beginning to 6 weeks later picking up our one of kind custom made ring. He is a perfect jeweller for us. He is very professional and he knows what he is doing and very sincere and personable. Excellent customer service. Attetion to details. We couldn t be happier when we saw our engagement ring for the first time. The ring is the perfect ring. Much better than I have ever imagained. I don't think we would have been as happy if we went to another jeweller. Highly recommended. First class.
Seurki Cameron
11:16 12 Feb 19
We recently had my damaged engagement ring re-designed combining his and my diamonds into a beautiful trellis for myself and his tight wedding ring cut down and enlarged into a practical ring for him. I was worried that it wouldn't feel like ours, but the team did a fantastic job and we are in love with the outcome. We highly recommend the SDJ team!
Nadia Mikeleit
09:10 27 Jan 19
Excellent Service and quality product! Will definitely be going back.
Mcilwraith Family
23:36 12 Dec 18
I can recommend Stephen Dibb Jewellers in Cleveland - their attention to detail and customer care is excellent. John and his team are very professional and take great pride in their work.
Paul Bonney
09:41 16 Aug 18
Fantastic personal service from Stephen in helping with design of my now wife's engagement ring. We followed up with Stephen to make our wedding bands. Wonderful all round, can't recommend enough.
Mark West
12:34 30 Jul 18
Stephen and his team do the most amazing work. The design process was enjoyable and the unveiling of my new jewellery was breathtaking. You will not be disappointed with the superb craftsmanship or service you’ll receive from the team.
Samantha Rush
10:25 04 Jun 18
Fantastic service and we could not be happier with the finished ring. Would not go anywhere else for our jewellery needs.
Kerry Daud
23:31 30 Dec 17
Excellent service and perfect craftsmanship! Stephen was very helpful and patient in explaining how to restore my vintage diamond band. I highly recommend visiting them before any other jeweller.
Rachel Mak
10:47 29 Nov 17
The skill and service from this store is fantastic. Stephen helped my husband to design a stunning engagement ring. Almost 2 years after receiving it I still grin like a dork every time the sun catches the ring or I drive past a Stephen Dibbs store.We went back to the store to have our wedding rings made. I love my wedding ring and adore looking at the beautiful ring on my husband's hand. Thank you for the spectacular service and beautiful products.
Cathy Y
04:02 17 Sep 17
An incredible experience from start to finish! Stephen helped me work through all of the ideas I had, to help me design a ring I will cherish forever....(and let me tell you, there were quite a few ideas) Stephen ensured that I got what I wanted and was extremely sincere in his approach. The team at Stephen Dibb Jewelry are definitely leaders in this game, so if you are looking for a passionate designer and the most dedicated team of jewelers, you need to look no further. Thanks again Steve. I just love my amazing ring and the way that diamond sparkles at me every day!
Mark Ryder
03:51 31 Aug 17
Samantha McGuane
12:00 23 Aug 17
I wouldn't use another jeweller after going to Stephen. Fantastic experience from start to finish. My ring is one of a kind and exact what I wanted. Thank you so much Stephen and team 😉
Joede McGinn
04:19 20 Aug 17
Stephen was very helpful and informative, not to mention patient with people who aren't sure what they want! The ring is stunning.
Robert Gluer
21:31 03 Jul 17
I was happy with the engagement ring I had designed and made by Stephen. He was supportive of using a blue sapphire which was unlike other jewelers who tried to always push a diamond and he also actually stuck to our nominated budget.
Charlotte Baker
16:43 22 Jun 17
I'm so grateful that my partner went to Stephen Dibb Jewellery to help design my absolute dream engagement ring! He met with Stephen to discuss my style and personality and even piece together some of the hints I'd dropped to create the perfect ring to suit me. The team were more than accommodating to organise the resizing and get my precious ring back to me asap so I could show it off! So thrilled and one thousand thank you's to Stephen and the team!
Claire Taylor
08:22 15 Jun 17
Stephen and his team were excellent, and helped me give my now fiance the ring she had always dreamed of having. Steve made the design process simple and enjoyable and really focused on creating a ring that suited my partners tastes. I felt he was with me all the way, and he became a big part of a truly wonderful experience. Will definetly be back for wedding rings!!
Mitchell Ryan
12:06 14 Jun 17
Quality of work and customer service......impeccable!!
Murray Dunlop
08:27 11 May 17
James Wilson
11:27 02 Feb 17
I highly recommend Stephen Dibb Jewellery for anyone looking to design an engagement or wedding ring. I knew nothing about ring design, material or the process involved, but Stephen walked me through the entire process and made it so unbelievably easy for me. Never once did I feel pressured into doing anything that I wasn’t 100% comfortable with, and was reassured by their satisfaction guarantee. I will be coming back here for all future jewellery design and maintenance. Thank you!
Megan Hausler
01:15 03 Jan 17
Left it to last minute 3 weeks out from my wedding and they helped me get my wedding rings sorted in a quick friendly manner. They look suburb, will be doing all my future jewellery shopping here. Such lovely people to deal with.
Pure Painting
23:49 22 Nov 16
My engagement ring design process with Stephen Dibb Jewlellery was smooth sailing from start to finish, testament to the professionalism and care exhibited by Stephen and his team. Always willing to work with your design aspirations whilst providing technical input into what may or may not be practicable, Stephen communicated all aspects of the design at every point and did everything in his power to make our vision a reality. Myself and my fiance could not be happier with the final product and recommend Stephen and his team to anyone wishing to create a custom made piece of jewellery, be it for themselves or a loved one.
Mitchell Green
06:29 17 Nov 16
Exceptional, I am just ecstatic!
Hilliary Davenport
07:06 16 Nov 16
They just rang me to ask if I was happy and remind me to come in for my free annual jewellery clean, check and polish!!! Wow the service just keeps coming! I said "ecstatic as always" because we've had a few pieces made now. Hey they also just won a corporate citizenship award and support people in Ethiopia & Australia.
Hilliary Davenport
05:21 16 Nov 16
I couldn't be happier. Stephen helped me design a beautiful and unique engagement ring for my partner. He happily worked within my budget and time frame and the workmanship on the finished product was fantastic. I will happily go back to him in the future as I never felt pressured by him in anyway, before or after I gave the go ahead on the design.Would I recommend him to my friends?I already have 🙂
Jacob Bosden
03:39 16 Nov 16
A massive thankyou to Stephen & his team at Stephen Dibb Jewellery for their beautiful work on our engagement ring. I am so stoked with how it turned out and even more importantly my fiancé just loves it. They made what initially i thought was going to be a daunting process, so easy and enjoyable. The service and workmanship at SDJ is second to none.
Zac Smith
03:28 16 Nov 16
I can highly recommend Stephen Dibb Jewellery. Not only can Stephen and his staff source unusual stones - I love my champagne diamond - but they can design unique settings. Repairs are also excellent. Customer service is an extremely high priority with all staff.
Sharyn Archbold
08:05 08 Sep 16
Excellent service, quality workmanship. I go back to Stephen Dibb every time! I have had many broken pieces repaired and look forward to the next visit.
Destiny Palmist
21:57 06 Sep 16
I get in trouble for looking at my rings too much. They are absolutely stunning, I'm so thrilled that my now husband chose Stephen Dibb jewellery for my engagement ring, and then wedder and also my husband's ring. Also we enquired about custom cuff links, Stephen was able to work with us towards just what we were looking for, for the right price. Thank you so much for everything!
Sarah F
11:45 28 Aug 16
Stephen created a wonderful engagement ring, and wonderful wedding bands for us. Their customer service is so lovely and attentive, will happily work with you to adjust anything that's not quite right. Can't wait to go back for another ring in the future!
Sarah F
07:39 09 Aug 16
Mex079
22:59 20 Jul 16
Every day when I look down at the ring on my hand that Stephen created I am thankful that we chose him. He created a piece of jewellery that is beautifully crafted and completely individual. Stephen listened to our ideas and delivered exactly what we wanted. I couldn't recommend him any more highly.
Annabelle Taylor
10:44 14 Jul 16
Stephen Dibb Jewellery is absolutely fabulous. My hubby and I first came across them when we were designing our wedding bands which were far from plain. The team at Stephen Dibb were so helpful. They assisted in the design by providing specialised and expert advice and feedback through to having the rings made, polished and ready for the big day. They clean our rings annually and provide exceptional customer service everytime.I just bought a ring not long ago from them, a simple and modern silver band which got dented. I took it into them and they were sl helpful and even offered to buff out the marks that I had made on it.I highly recommend Stephen Dibb - best service and high quality products!!!!From one very happy and local customer 🙂
Julie-May Zapart
12:42 02 Jun 16
Stephen Dibb Jewellery allows your jeweling imagination to come true. Innovative, modern and progressive. Designs that you thought may not be possible or may not possible exist are there or in the mind of the professionals that work there. Friendly and fashionable. the store is just past the the sidewalk cow. Stephen Dibb Jeweler another Cleveland icon.
Jan Chalustowski
06:02 17 May 16
I absolutely love and cherish my engagement ring and split wedding bands that we had designed and made through Stephen Dibb Jewellery. We loved the personal service that we had, talking directly with Stephen to design what we liked and how we could work to achieve this with our budget. We loved that Stephen Dibb Jewellery were socially conscious about the purchase of their gems and materials and loved that we were purchasing from a small family business that cares about it's clients and that we could purchase a truly unique piece of jewellery. Exceptional customer service and truly stunning jewellery.
Courtney Gillott
02:54 12 May 16
Once you enter a Stephen Dibb Jewellery store you instantly feel that you have entered a place that is built on a promise of quality and design excellence!When you leave, after they have exceeded your every expectation, you are spoilt and will not deal with any other Jeweller, ever again. Walking the second mile is part of their normal day!I hold Stephen and his staff in very High Regard.Dr. Francois Du Toit (D.Ba, M.Sc, B.Ba)
Francois Du Toit
04:33 04 May 16
Stephen worked with my fiance and myself to create a beautiful unique engagement ring. We visited a few jewellery designers before Stephen but he made us feel instantly comfortable and we knew he was the right designer for us. He talked through any issues with the design before proceeding and the end result was just how we had hoped it would be!
Julia Stephens
02:29 28 Apr 16
costa zouliou
06:46 27 Apr 16
Purchased a custom made ring. Turned out amazing and for a reasonable price couldn't recommend them any higher.
Justin Taylor
06:02 20 Mar 16
We found this shop had beautiful items on display and we were given good advice with plenty of friendly suggestions.
Nedwood Barker
09:35 14 Feb 16
This is great jewellery shop, expert and friendly advice and very competitive prices.
Nedwood Barker
09:26 14 Feb 16
We found this location provided all the privacy you could wish for when discussing the design or re-modelling of your precious jewellery.
Nedwood Barker
00:36 03 Feb 16
